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Char-Broil Gas Patio Bistro
Monday June 10, 2013

IMPORTANT PRODUCT RECALL INFORMATION

Dear Customer:

As you are aware, Char-broil has a long standing reputation of providing innovative, high quality products at competitive prices. We have identified a possible safety issue with the Gas Patio Bistro® Grill Models specified below. We have notified the U.S. Consumer Product Safety Commission (CPSC) of this issue.

While we are working with CPSC to address this issue, please immediately stop sale of the listed models, remove all inventory of these models from the sales floor, and return your inventory of these Gas Patio Bistro® grill models to Char-Broil. Shipping instructions and credit memos will be provided when you contact us for your product Return Authorization. The subject grill models are:

  • Gas Patio Bistro® 180 Table Top Grill - Model 12601713
  • Gas Patio Bistro® 240 Full Size Grill - Models 11601558, 11601558-A1, 12601558 and 12601558- A2.

The subject grill models, pictured below, are single-burner propane gas grills intended only for outdoor use. The subject grills are equipped with a battery-operated integrated electronic ignition. Propane is supplied to the grill from a LP cylinder provided by the consumer. The approximate retail prices of the subject products are $129 - $139 for the Gas Patio Bistro® Table Top Grill Model and $169 - $179 for the Gas Patio Bisto® Full Size Grill Models.

Char-Broil_Bistro_180_Model_12601713

GAS PATIO BISTO® 180 TABLETOP

Char-Broil_Bistro_240 Models 11601558, 11601558-A1, 12601558 and 12601558-A2.

GAS PATIO BISTO® 240 FULL SIZE

NOTE: This Important Product Recall Information only applies to the GAS PATIO BISTRO® GRILL MODELS. This communication does not include and in no way relates to the ELECTRIC PATIO BISTRO® GRILL MODELS.

As part of maintaining Char-Broil's quality standards, ongoing tests and evaluations are performed on our products. Recent testing of the Gas Patio Bistro® Grill Models has determined that in some cases the following sequence of events may occur:

  • The burner for the subject grill is ignited by turning the control knob to the "Ignition" Position.
  • Once the burner is ignited, the consumer turns the control knob to a desired setting.
  • If during operation the burner flame extinguishes unintentionally, the consumer may then turn the control knob to the "OFF" position.
  • When the control knob passes back through the "Ignition" position, the integrated electronic iginition may activate.
  • The propane that has accumulated in the grill then ignites.

Char-Broil will address the matter of corrective actions for units currently in possession of end user consumers in cooperation with CPSC, and will provide details to you as soon as they are available. In the meantime, should you have any questions, you may call 1 (800) 241-7544 between 8:30 am and 5:00 pm Eastern Daylight Savings Time, Monday through Friday.

We apologize for any inconvenience and thank you for your continued cooperation and support.