Wenzel Sun Valley 12 x 12 Foot Screen House

Wenzel Sun Valley 12 x 12 Foot Screen House - SportsAuthority.com
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$149.99
Item # 19929096

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Product Details

The Sun Valley screen house from Wenzel® provides an ideal, bug-proof shelter anywhere you need it -- from the backyard, to the campsite, to the beach! Mesh walls and two large inverted "T" doors afford ventilated comfort, while the shock-corded fiberglass frame offers the stability required to stand up to the elements.

Features



  • 12' x 12' screen house
  • 7'2" center height
  • Mesh walls
  • Two large inverted "T" doors
  • Shock-corded fiberglass frame
  • Fast Feet connection points
  • Pre-attached guylines
  • Steel stakes and storage duffel included
  • 10-year manufacturer's warranty

Product Reviews

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Wenzel Sun Valley 12 x 12 Foot Screen House
 
3.0

(based on 2 reviews)

Ratings Distribution

  • 5 Stars

     

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  • 4 Stars

     

    (1)

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    (1)

  • 1 Stars

     

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Reviewed by 2 customers

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2.0

Terrible Customer service

By Tim

from USA

Comments about Wenzel Sun Valley 12 x 12 Foot Screen House:

Wenzel customer service is TERRIBLE! so you'd better hope that the product is perfect with no missing or damaged parts when you get it, because they have no replacement parts!!....here's what happened to me:

Our screen house was missing one of the clip/attachment assemblies and it was obvious that it was just plain missed ("operator error") during the manufacturing/fabrication process......no big deal, I'll just get the part and fastened it on myself?...........NOT!

I spoke to a "David" in Wenzel Customer Service and although he was polite his "solution" to my problem was unbelievable.....here's what he said I had to do AFTER he emphasized that they could not provide replacement parts/clips: " Cut the screen house in half & take a picture to verify it's destruction, then forward it to Wenzel Customer Service. After they receive it, then and only then, would they ship a brand new tent to replace my defective model!!

I did try to dissuade him from that approach, but nothing doing! Any other company would have issued a UPS call tag and you would ship it back, then they'd forward a new product. "David" even suggested I send it back to the company I purchased it from and I reminded him that there "Warnings" against taking that approach enclosed with the Screen House......"Hello"...!

Finally, I decided to try and adapt some type of clip and sew/glue it onto the screen house and then write an honest review so others would realize what they're getting into by buying a Wenzel product.

Beware!

  • I Am A:
  • Single Male

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(1 of 1 customers found this review helpful)

 
4.0

perfect for camping

By tinytrailer

from hyde park, ny

Verified Buyer

Comments about Wenzel Sun Valley 12 x 12 Foot Screen House:

Use screen to cover the kitchen area of my littleguy trailer. Works great and have plenty of room to move around inside the screenroom.

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