Buyers Guides

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1) What do we customize?

View our personalized products here.

2) How to Order

Create your own personalized item online! Simply visit our Create Your Own category and choose from the available items. Select your size/color and click Customize. Click here for more information.

3) Corporate Logo Orders

We offer logo customization on select apparel items. To place an order, we ask that you pre-select your items of choice here, then contact us at 800-589-0487. To submit an inquiry via email, click here.

4) Can't decide on a style?

Let them decide. Order a gift certificate today and let them choose their true colors

Click here to order gift certificates

5) Returns Policy

Click here for our return policy

6) Personalization Treatment Methods

Heat Seal Printing

Heat seal printing is the process of using vinyl material to provide a durable permanent print that gives an excellent-quality matte finish with a distinctive, clean edge. It is ideal for finely detailed multi-color designs, numbers and lettering.

This process is often overlooked, and misunderstood being seen as a cheap option. The heat transfer process has evolved considerably in recent years; using the right materials and ensuring the correct pressing times, a very high-quality value product is achieved at a low price. In order to be printed on your garment, your design or artwork needs to be converted to Vector Art using a program such as Adobe Illustrator. Once converted, the shape of the design is cut using a computer-controlled plotter/cutting machine and the excess vinyl is removed by hand (a process known as 'weeding'). Each garment is then placed on the heat seal press; the weeded cut design is positioned by hand in the required position and pressed using an industrial heat seal press.


Embroidery is the process by which a design is sewn onto a garment using a computerized embroidery machine. The process gives a highly professional, long-lasting appearance and is suitable for text or logos.

In order to produce an embroidered logo, we have to manually redraw the logo in a format that can be read by an embroidery machine. This conversion process is known as digitization.

Digitizing is the most important factor in the embroidery process; the quality of your finished embroidery will be determined by the skill and expertise of the digitizer who created it.

If a design is well digitized, then the designed embroidery will be more efficient and look much crisper than a poorly digitized design. Anyone can embroider, but very few can digitize; it is a skill of which we are justifiably proud. When your design has been digitized, we stitch it for checking, adjustments are made, and this process is repeated until we are 100% happy with the result.

Once we are happy with your design, a stitch-out is made for your approval prior to production. Only when you approve your design will production take place using Brother, state-of-the-art industrial embroidery machinery that is capable of embroidering 12 different colors at 1200 stitches per minute.

Screen Printing

Screen printing is the process of the application of color, normally using inks. In order to screen print an item, the design or logo has to be separated into the component colors using a specialist program such as Adobe Photoshop, Adobe Illustrator or Fast Films.

Each color then has a separate screen (for printing) produced using light-reactive chemicals. The screen consists of a very fine mesh surface. Where the chemical has been exposed to light, the chemicals break down and are washed off, leaving spaces in the mesh. The ink can then be screen printed onto the garments. The garments are placed on a solid board (platen) on the carousel, and the colors are applied individually to form the design, by placing the screen on top of the garment and forcing the printers ink through the relevant screen.

Screen printing is ideal for large designs and/or large quantities. It is not economical for small orders.