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Returns & Warranties
   »Damaged or Defective Items
   »Oversized Item Returns
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   »Carrier Return Instructions

Damaged or Defective Items

If you receive a damaged or defective item, contact a Customer Service Specialist within 30 days of delivery at 1.888.801.9164. Please be prepared to supply the Specialist with the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. will make every reasonable effort to assist you with your return. If you do not contact Customer Service, you are responsible for all return shipping charges.

If there is extensive damage to the carton upon delivery, contact a Customer Service Specialist immediately at 1.888.801.9164. Please have your order number available when you call.