Return to shopping  |  Help Desk



Welcome to Sports Authority Help Desk.

Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below or on the right for complete information.

  Corporate Information
     •  About Sports Authority
     •  Retail Store Locator
     •  FAQ/Contact Us

  Your Account
     •  Opening an Account
     •  Manage Your Account

  Online Store Information
     •  FAQ / Contact Us
     •  Affiliate Program
     •  Coupon Exclusions
     •  Unsubscribe from Mailings

  Shipping
     •  Item Availability
     •  Shipping Methods and Costs
     •  Oversized Item
     •  Shipping Rules and Restrictions
     •  Shipping to Multiple Addresses
     •  Tracking Your Order
     •  Estimated Delivery Date
     •  Guaranteed Delivery

  Your Order
     •  Emails About Your Order
     •  Order Status
     •  Order Status Glossary
     •  Tracking Your Order
     •  Delivery of Your Items
     •  Cancellations

  Returns & Warranties
     •  Damaged or Defective Items
     •  Oversized Item Returns
     •  Credit
     •  Returning an Item
     •  Return Exceptions
     •  Product Warranties
     •  Parts and Repairs
     •  Recalls
     •  Carrier Return Instructions

  Safety, Security and Privacy
     •  Secure Shopping Guarantee
     •  Terms & Conditions
     •  Service Plan
     •  Privacy Policy
     •  MasterCard SecureCode
     •  Verified by Visa

  Shopping
     •  Buyer's Guides
     •  Find It
     •  Product Detail Page
     •  Comparison Charts
     •  E-mail to a Friend
     •  Online Only Products

  Payment
     •  Payment Options
     •  Sales Tax
     •  Discounts and Codes
     •  Gift Cards
     •  Bill Me Later® 6 Months
     •  PayPal
     •  PayPal FAQ



To contact our Customer Service Department
by phone, please call 1.888.801.9164.



Top 5 Questions
» When will My Order Arrive?
» How do I use My Gift Certificate?
» How do I apply My Discount Code?
» How do I determine What Size Will Fit?
» What is Your Return Policy?


Shopping
» Online Gift Certificates
» Gift Cards
» Gift-Wrap
» Gift Message


Ordering
» Shopping Cart
» Wish List
» Checkout
» Redeeming Promotion and Discount Codes
» Redeeming an Online Gift Certificate
» Sales Tax
» Payment Options
» E-mails About Your Order
» Changing or Canceling Your Order
» Group Sales